Privacy Policy

Your privacy and data security are our top priorities

Last Updated: 2025-08-11

Secure Data
Transparent
GDPR Compliant

1. Information We Collect

We may collect personal information that you voluntarily provide to us when you:

  • Request a quote or estimate for our services.
  • Fill out contact forms or communicate with us via phone or email.
  • Subscribe to newsletters or marketing communications.
  • Provide feedback or reviews about our gutter cleaning or pressure washing services.

The types of personal information collected may include:

  • Name
  • Address (for service location and quoting)
  • Email address
  • Phone number
  • Details about your property and service needs (e.g., number of stories, type of detached structures)
  • Photos you provide for quoting purposes

We also collect non-personal information automatically when you visit our website, such as your IP address, browser type, operating system, and browsing patterns. This data helps us improve our website and services.

2. How We Use Your Information

We use the information we collect for various purposes, including to:

  • Provide, operate, and maintain our exterior cleaning services.
  • Process your service requests and provide accurate quotes.
  • Communicate with you about your appointments, services, and inquiries.
  • Send you marketing and promotional communications (with your consent).
  • Improve our website, services, and customer experience.
  • Detect and prevent fraud or other malicious activities.
  • Comply with legal obligations.

3. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.

4. Third-Party Disclosure

We do not sell, trade, or otherwise transfer your personal information to outside parties without your consent, except as described below:

Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or providing services to you (e.g., payment processors, email service providers). These parties are obligated to keep your information confidential.
Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency).

5. Your Rights

You have certain rights regarding your personal information, including the right to:

  • Access and obtain a copy of your personal data.
  • Request correction of inaccurate or incomplete data.
  • Request deletion of your personal data.
  • Object to the processing of your personal data.
  • Withdraw your consent at any time (where consent is the legal basis for processing).

To exercise any of these rights, please contact us using the information below.

6. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

At Central IL Gutter & Wash, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website centralilwash.com and use our exterior cleaning services, including gutter cleaning or pressure washing.

7. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Address

Auburn, IL 62615

© 2025 Central IL Gutter & Wash. All rights reserved.

Gutter Cleaning · Pressure Washing · Exterior Cleaning in Central Illinois